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How to report a claim to us

We hope you never have to make a claim or report an incident to us, but if you do you’re in safe hands. It is important you do this quickly and with as much information as possible so we can best handle your claim for you.​

 

Please check your Certificate of Insurance for your insurer details and call the relevant number as soon as possible:​

Zenith / West Bay - 0344 873 8183

Tradex - 0343 903 1892

If you cannot locate your insurer please call 0330 124 6277 to speak to our 24 hour claims serrvce.

If the incident involves a third party please pass your details and policy number to them. If you are calling from the roadside an advisor may ask to speak to the third party, or ask you to request them to make contact with us. This will help us best manage your claim and deal with your claim faster.

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